Have you ever had a question and either didn't know where to find the answer or were a little embarrassed to ask? If so, you've come to the right place.

As the name of this page suggests, this is a compilation of answers to the questions our clients commonly ask.

How long does it take for you to complete my order?
There really isn't a short answer to this question. Some jobs can be produced in minutes and some jobs may take several days.

What is a "proof"?
A proof is a way of ensuring that we have set your type accurately and that everything is positioned according to your requirements. Typically, we will produce a proof which will be sent to you online or printed on paper which can be viewed in person.

Why do I need to look at a proof if I've already given you everything I need to have done?
Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered. We will never go to press without your approval, assuring you will get exactly what you ordered every time.

Do I still need to approve a proof if I bring my work in on disk?
It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.

How do I get a quote?
Click here and fill in our contact form with all the relevant questions and we'll have your quote to you very quickly - usually within a couple of hours

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